We all know that airlines and medical centres are highly different operations, but one similarity is that both airlines and medical centres depend on people being present. Flying an aeroplane, for instance, with empty seats, costs the airline a fortune. Likewise, no shows can cost a medical centre a considerable amount of money and result in increased patients labelled as no shows or DNA’s – (Did not attend). The costs involved re patients not showing up are estimated to cost the UK (NHS) around 1 Billion Pounds a year. (www.medicaldirector.com) In the US, as a comparison and another example, it costs more like $150-$200 billion a year in the USA.…