Shopify is a huge platform that has a large community and is associated with many services and projects. The entire community is made up of professionals and experts, from whom you can find full and comprehensive support. Shopify support can be obtained by sending a support request to the support team. There are many ways to quickly get answers to your questions and find solutions to your problems.
- Shopify support requests – where to get help
- Shopify customer support – help with Shopify Liquid
- Shopify customer service – use the services of an agency
Shopify support requests – where to get help
If you need Shopify support, you have several options. You can consult your problem with Shopify’s customer service team or other Shopify users who are a part of a big Shopify community.
The community most often discusses topics related to ongoing projects, e-commerce, marketing, technical problems, but also to API interfaces and organised events.
If you want to contact Shopify customer support, you can call or send an email. On the community forum you will find a lot of useful information and tips, which you can access 24 hours a day and are completely free of charge.
Shopify customer support – help with Shopify Liquid
Many companies also use Shopify customer service to understand how Shopify Liquid works and operate.
If you want to start selling products or services and create your online store on the Shopify platform, you will need a website template. Then you will adapt it to the needs of your brand. For this purpose, you will use Shopify Liquid. If you don’t know how to use this template language, you can find plenty of tips and educational resources.
One of them will definitely be the Shopify documentation for Liquid. Additional information that is very useful is the Cheat Sheet. There are many useful tips divided thematically. Also take advantage of the knowledge found on the Shopify blog and changelog. If you want to stay up to date, go to well-known social media platforms and follow Shopify.
Shopify customer service – use the services of an agency
You don’t want to handle the platform yourself and would rather outsource this task to experts? Your best bet is to use an agency that can certify their advanced level of Shopify expertise.
It’s best to look for an agency that specializes in e-commerce and is an official certified Shopify partner. Such an agency is always up to date with the latest news and knows how to help its clients in the most intricate and complicated situations.
When choosing an agency, take into account its experience and knowledge, as well as pay attention to the brands and industries with which it has already cooperated. Review its case studies, services, progress and development, and the satisfaction of customers who use its services. If you are looking for a professional agency, more information can be found at: https://brandactive.co/.
